Privacy Policy jom 99 — Protecting Your Personal Data

jom 99 ("Platform", "we", "us") takes the privacy of every user who registers and uses our online casino platform at https://jom99.click seriously. This Privacy Policy ("Policy") clearly and transparently describes how we handle your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

We understand that as an online casino platform handling sensitive information — including financial data such as transactions via Touch 'n Go eWallet, GrabPay, and DuitNow — your trust in us is not something we take lightly. Every decision we make regarding data management is always viewed through the lens of our Malaysian users' needs and best interests.

By using the platform jom 99, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

jom 99 collects various types of information to enable us to provide you with a secure, seamless, and personalised experience. This information falls into three main categories:

A. Information You Provide Directly:

• Registration Information: Full name, Malaysian phone number, email address, and password during the account registration process.
• Identity Verification (KYC) Information: A copy of your Malaysian identity card (MyKad), date of birth, and IC number when requested for the verification process.
• Financial Information: eWallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow account number, or FPX banking information required to process deposits and withdrawals in RM.
• Communications: Any messages, complaints, or feedback you send to the Jom 99 support team.

B. Information Collected Automatically:

• IP address and device information (device type, operating system, web browser)
• Data log — pages visited, time and duration of use, actions taken within the platform
• General location information based on IP address (state/country)
• Cookie data and similar tracking technologies (see Section 6)

C. Information from Third-Party Sources:

• Information from payment providers (Touch 'n Go, GrabPay, DuitNow, Maybank2u, CIMB Clicks) to verify transactions
• Data from game providers (live casino studios, slots providers) for the purpose of game account management
• Identity verification information from recognised third-party KYC service providers

Every piece of information we collect is used for legitimate and necessary purposes. jom 99 does not use your data for anything not stated in this policy:

The security of your personal data is one of our foremost concerns at jom 99. We implement multiple layers of technical and organisational safeguards to ensure your information remains protected at all times:

• 256-bit SSL Encryption: All communications between your browser and Jom 99's servers are encrypted using the highest industry-standard encryption — the same standard used by Malaysia's leading banks.
• Encryption of Stored Data: Sensitive data such as financial information and identity verification documents are encrypted at rest in our database using AES-256.
• Strict Access Controls: Only authorised personnel who require access for work purposes are permitted to view users' personal data. All access is recorded and audited.
• Regular Audits: Our security infrastructure is regularly audited by independent third parties to identify and address any vulnerabilities.
• Two-Factor Authentication (2FA): We encourage all users to enable 2FA on their accounts as an additional layer of security.

Data Retention Period: We retain your personal data for as long as your account is active or as needed to provide our services. Following account closure, certain data may be kept for up to 7 years to comply with Malaysian legal requirements relating to financial records and anti-money laundering.

jom 99 does not sell or transfer your personal data to third parties for their own commercial purposes. However, we do share data in the following limited situations, all of which are necessary for platform operations:

• Payment Providers: Transaction information necessary for processing your deposits and withdrawals in RM is shared with eWallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and banking services (DuitNow, FPX/Maybank2u, CIMB Clicks).
• Game Providers: Basic account information is shared with live casino studios and game providers to manage your gaming session (Evolution Gaming, Pragmatic Play Live, and others).
• KYC Services: Identity verification data is shared with recognised third-party KYC service providers solely for the purposes of age and identity verification.
• Legal Authorities: We are required to disclose information to the relevant authorities when mandated by Malaysian law or a valid court order.
• Business Transfer: In the event of a merger, acquisition, or asset sale, user data may be transferred but will continue to be protected under an equivalent privacy policy.

All third-party partners of Jom 99 are required to comply with strict data protection standards and are not permitted to use your data for any purpose beyond what is specified in their agreement with us.

Platform jom 99 uses cookies and similar tracking technologies to enhance the user experience, maintain security and understand how users interact with our platform. Cookies are small text files stored on your device.

You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect platform functionality. jom 99.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by jom 99. We are committed to respecting and facilitating the exercise of these rights:

Platform jom 99 is a service intended exclusively for individuals aged 18 and above. We do not knowingly collect, store or process any personal information from children under the age of 18.

If we discover that we have inadvertently collected personal information from someone under the age of 18, we will take immediate steps to delete that information and close the account in question. Any balance held in an account belonging to an underage user will be handled in accordance with our Terms & Conditions.

Platform jom 99 may contain links to third-party websites or services such as game providers and payment processors. This Privacy Policy applies solely to the jom 99 platform and does not cover the privacy practices of those third-party websites.

We encourage you to read the privacy policy of every third-party website you visit. jom 99 is not responsible for the privacy practices or content of third-party websites.

jom 99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any changes will be posted on this page with a new effective date.

For material changes, we will endeavour to provide registered users with reasonable notice via email or in-platform notification at least 14 days before the changes take effect. Continued use of the platform after changes come into force will be considered acceptance of the revised policy.

For any enquiries, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jom 99, please reach out to us through the following channels. All privacy-related enquiries will be handled with strict confidentiality: